Overview

Propose a complete IT (information system) service to support the whole business

Planning / development / operation of nursery system
Target

Web / Tablets / IoT

Client's Profile

Leading childcare service provider

  • 180 employees, annual sales 3.4 billion JPY
  • Operation of small childcare facilities, staffing, nursery consulting service etc.
Overview

We are in charge of the whole process from planning, development and operation for the development of client’s original childcare service, which aims to raise efficiency of childcare business + differentiate fro competitors.

We provided a development plan from making a concept plan by analyzing the childcare market / competitive services → system design/ development → operation including users’ education, which lead us to a top class introduction growth rate even as a last entrant.


Details

Background

Our client has tried a few package products, but was not able to find one which matches their childcare business. In order to develop an original childcare service, they have been looking for an IT company as development partner.

We were chosen because we do not only provide system development, but the whole development process from planning to operation.

We provided a development plan from making a concept plan by analyzing the childcare market / competitive services → system design / development → operation including users’ education, which lead us to a top class introduction growth rate even as a last entrant.

Details

  • Competitor analysis, proposal for a new service.
  • Focused on investigation to achieve a flexbile system which is able to cope with original rules in different facilities.
  • Visit childcare facilities which client own to investigate and learn about function requirements.
  • Having a few times of release, we recieved feedbacks and made improvements.
  • We receive feedback from nursery teachers who are actual users periodically after our release.

Results

  • Over 120 facilities introduced our system since the first release, and the number of introduced facilities is still increasing.
  • We make updates regularly to expand services and raise user satisfaction.